This page is maintained by Laredo Pro Painters to answer common questions about how we handle your information, protect your privacy, and keep our systems secure. Learn more about our interior painting and exterior painting services across Laredo and Webb County.
The information below describes the practices of Laredo Pro Painters. It is not an independent certification or legal guarantee, and it does not create contractual obligations beyond our standard service terms.
What We Collect & Why
We only collect information you voluntarily provide through our quote request form or when you contact us directly. This includes:
Name & phone number — so we can reach you to schedule an estimate and discuss your project.
Email address — to send your written quote, project updates, and appointment confirmations.
ZIP code & service type — to confirm we serve your area and prepare an accurate estimate.
Project details — optional notes that help us understand the scope before we visit.
We do not collect payment information on this website. All billing is handled in person or over the phone after you approve your estimate.
How We Use & Share Your Information
We use your information solely to provide painting estimates, schedule work, and communicate about your project. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited project information with our trusted crew leads and estimators so they can prepare for your job. All crew members are employees or long-term contractors bound by confidentiality expectations.
Retention & Deletion
We keep quote and project records for up to 7 years to support warranty claims and tax record requirements. If you would like us to delete your personal information sooner, contact us and we will remove it from our active systems within 30 days, subject to any legal retention obligations.
Security Practices
Our website is hosted on a modern edge platform that provides automatic HTTPS encryption for all connections. We do not store passwords or sensitive financial data on this site. Quote requests are forwarded directly to our internal scheduling system and are not stored in publicly accessible databases.
Cookies & Analytics
We do not use third-party advertising cookies or tracking pixels. Our site may use basic analytics to understand how visitors find us (for example, which pages are most helpful). These tools do not identify you personally and do not track you across other websites.
Privacy Questions or Requests
If you have questions about this policy, want to access or delete your information, or notice something that concerns you, reach out directly: